We’re Landlords of a property in Scotland. It’s no big thing, just a three-bedroom apartment. The Letting Manager has stopped responding to our inquiries and refuses to return our calls. We don’t mean to bother him. It’s just that we haven’t received all of the rent. I think that’s good enough reason to disturb his lunch don’t you? Maybe he doesn’t like being a Manager anymore. Perhaps the fun has worn off and it’s all become too much trouble. He’s still taking his 12% cut though. So why wear the badge if you’re not going to be the person it that it represents?
Isn’t it odd that many people aspire to win the coveted title of ‘Manager’ but when they eventually realize their goal they become the most ignorant and worthless operators who struggle to acknowledge their past ambitions let alone recognize the individuals that make up their team or department or organization?
It amazes me that people operating under this umbrella-title so often relinquish their responsibilities so soon after acquiring them. You would think that they’d throw themselves into the role. After all, they’ve waited for it long enough. They’ve supposedly worked hard for it. Yet once they’ve had the title bestowed upon them too many will duck and dive; seek to blame others and generally act totally irresponsibly.
The thing is... The title ‘Manager’ is supposed to mean something. Look it up in any dictionary and you’ll see that the title infers some form of higher level of responsibility, accountability and authority.
I know of an Accountant that was particularly good at his job. So much so that he was placed in-charge of the firm’s Accounts Department. Problem was, the Accounts Department contained people; and he was now in-charge of them too. Clearly this was another challenge that he would be able to take in his stride because he was such a great Accountant.
Wrong! Totally wrong!
So the point here is two-fold:
First, if you’re an aspiring manager (or you may already hold this title) then please remember what it means to be a Manager. I don’t mean a systems manager or a manager of equipment but I mean a Manager of People. There are expectations held by everyone that once they see your badge they assume and expect that you’re up for the job. It tells everyone that you are proficient as a Manager and more importantly that you give a damn.
Secondly, if you’re considering promoting someone into a managerial role then you must consider their ability to manage others, otherwise it’s unfair on the Manager, the people that hope to be managed and you’ll end up looking like an idiot.
As ever, with best wishes in all that you do,